Bits
Frequently Asked Questions
-
We're here to help. At Black Oak Equestrian, we know every rider, horse, and discipline has unique needs, and not every product is always available on our website or in our store. If there's a specific item, brand, size, color, or product you can't find, let us know. We'll do our best to source the products you're looking for through our trusted network of suppliers and manufacturers.
To reach our team, simply complete the Contact Us form at the bottom of this page. Once we receive your message, we'll review your request and get back to you as quickly as possible. Whether you're searching for a hard-to-find item or a specific brand, we're committed to providing personalized service and will do everything we can to help you find exactly what you need.
-
Yes! We are planning to open our storefront by the end of this year or early next year. Our goal is to create a welcoming space where riders and horse owners can shop with confidence while receiving a personalized shopping experience tailored to their individual needs. Whether you're looking for the right tack, apparel, horse care products, or gifts, our team will be here to provide knowledgeable recommendations and one-on-one service to help you find exactly what you're looking for.
-
We believe shopping for equestrian products should be convenient, personal, and centered around the needs of our customers. Whether you prefer to shop online or visit our future storefront, we're committed to providing a personalized shopping experience and exceptional customer service every step of the way.
As the only dedicated tack store in Fort Wayne, Indiana, we proudly serve riders from every discipline. If we don't have the product you're looking for, we'll do our best to source it for you through our trusted suppliers. We will also offer a consignment program, live sales, and a carefully selected range of products at price points to fit every budget. Our goal is to create a one-stop destination where every equestrian feels welcome, supported, and confident they're getting the products and service they deserve.
-
The best way to contact us is by calling us at (260) 888-1514, emailing us at customerservice@blackoakequestrian.com, or simply completing the Contact Us form located at the bottom of every page on our website. Our team is happy to answer your questions, help you find the right products, source items you can't find, or assist with any other equestrian needs. We look forward to hearing from you!
-
Yes! We love giving back and supporting our community. Black Oak Equestrian offers fundraising opportunities for barns, clubs, teams, organizations, and other groups. Please contact us for more information about our available fundraising options and how we can help support your organization.